Conrad leads $100M+ portfolios, cultivates high-performing teams, and delivers measurable business impact through AI governance, organizational change management, and cross-functional leadership.
Designing future-state operating models that take AI from "Pilot to Scale." Leads the architecture and operationalization of systems that unlock productivity, accelerate workflow cycle times, and strengthen governance.
Aligning executive stakeholders and scaling global teams through periods of disruptive change, building the trust and organizational readiness that turn AI strategy into adoption.
Developing interactive tools — models, dashboards, trackers — to effectively manage cost, revenue, and risk. Fit-for-purpose across Commercial, Medical, and HEOR organizations.
The client faced slow, inconsistent U.S. medical content production across a decentralized content creation organization — incurring high costs due to rework of project deliverables.
Redesigned workflows and introduced new AI capabilities to accelerate first-draft content and minimize rework.
Collaborated with the leadership team on a newly created vision for C3C — roadmap, use cases, pilot program, and a scalable model.
Delivered a comprehensive training program, front-line communications, leadership messaging, and a change plan built on an Awareness / Socialization / Adoption framework.
Productivity gains and faster cycle times, including standardized messaging.
Standardized messaging across staff via role-based AI toolkits — strengthening real-time insights and decision speed.
Initial savings of $2.5M, plus an additional 30% of baseline spend identified as cost-avoidance opportunity.
Recommendations for outsourcing low- to medium-criticality work to off-shore and AI-enabled environments.
Three connected AI tools, one design language — built for Commercial, Legal, and Medical Affairs teams.
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